We Value Your Feedback

At FCD Health, we are committed to continuously improving our services to provide the best possible care for our community. Your feedback—whether it is a suggestion, compliment, or concern—is important to us. It helps us identify areas for growth and improvement.
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Please use the form below to share your thoughts. All feedback is confidential and treated with respect.

Feedback form

Thank you for taking the time to share your thoughts. Your feedback is invaluable in helping us provide high-quality, patient-centred care that meets the needs of our community.

Together, we can create a better healthcare experience for everyone.

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What Happens Next?

After submitting your feedback, our team will carefully review it. We will respond to you within 5 working days.

Any information you provide will be handled securely and used solely to improve our services. Personal details are optional and, if provided, will only be used to address your feedback directly. We are committed to protecting your privacy and ensuring your trust in our healthcare services.

See our policies page for more information.

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Contact Us Directly

If you prefer to provide feedback in person or over the phone, you can contact us at

‍Phone: 08 8931 4140
‍Email: feedback@fcdhealth.org.au

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Health and Community Services Complaints Commission

Phone: (08) 8999 1969
‍Email: hcsscc@nt.gov.au
‍Website: Health and Community Services Complaints Commission

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Whistleblower Policy

Current

Learn how we protect your personal health information, including how it’s collected, stored, and shared. This document also outlines your rights to access and manage your health records.

View Policy

Take Care of Your Health in One Visit

With the rising cost of living and fuel, we understand that getting to multiple appointments can be challenging. That’s why we encourage patients to make the most of each visit by addressing multiple health needs in one appointment where possible.

Your GP can often complete several important checks during the same visit — including general health checks, skin checks, chronic disease reviews, scripts, referrals, and preventative screening. Planning ahead and letting our reception team know what you’d like to cover can help ensure enough time is booked for you.

This approach not only saves you time and travel, but also supports more comprehensive, coordinated care.If you have a few things you’ve been meaning to address, now is a great time to book a longer appointment and get everything covered in one visit.
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Save time, save travel — book a longer appointment and take care of your health in one visit.
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Book online now