At FCD Health, we are committed to continuously improving our services to provide the best possible care for our community. Your feedback—whether it is a suggestion, compliment, or concern—is important to us. It helps us identify areas for growth and improvement.
We appreciate your feedback and time taken to provide us with your experience of our services.
Please use the form below to share your thoughts. All feedback is confidential and treated with respect.
What Happens Next?
After submitting your feedback, our team will carefully review it. We will respond to you within 2 business days. Your matter will be responded to within 10 business days. If your feedback requires more time, we will let you know of the expected timeframe and keep you updated.
Any information you provide will be handled securely and used solely to improve our services. Personal details are optional and, if provided, will only be used to address your feedback directly. We are committed to protecting your privacy and ensuring your trust in our healthcare services.
See our policies page for more information.
Contact Us Directly
All complaints are handled respectfully and confidentially. If you prefer to provide feedback in person or over the phone, you can contact us at
Phone: 08 8919 8919
Email: feedback@fcdhealth.org.au
By Mail:
PO Box 1850 Palmerston 0830 NT
Health and Community Services Complaints Commission
Office of the Integrity and Ethics Commissioner
Phone: 1800 004 474 or (08) 8999 1969
Email: hcsscc@nt.gov.au
Website: Health and Community Services Complaints Commission
Australian Health Practitioner Regulation Agency
For any safety concerns about a registered health practitioners, students or unregistered people claiming to be health practitioners.
Website: AHPRA - Raise a Concern
Office of the Information Commissioner Northern Territory
For any complaints regarding privacy concerns.
Website: NT OAIC
Seeing the same GP practice can make care easier.
A regular GP can help keep track of your health, follow up test results, remind you when care is due, manage ongoing health problems, organise referrals.
If FCD Health is your usual GP practice, ask usabout MyMedicare.
MyMedicare is free and helps link you with your regular GP practice. Ask us if it may be right for you.